ADA ACCESSIBILITY

Service Animals – Definition, Policies, and Procedures

Jam Fest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it.

Service Animal Definition:

A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”

Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Jam Fest.

Service Animal Policies:

For patrons with disabilities who wish to bring their legitimate service animal to Jam Fest, we ask that you review and follow the policies outlined below:

  • Service animals must be accompanied by the handler with the disability at all times.
  • Service animals must be under the control and supervision of their handler at all times.
  • Service animals are not permitted to be left unattended under any circumstances.
  • Handlers are required to be prepared for, and clean-up after, their animals at all times.
  • We reserve the right to remove and/or refuse access to any service animal from the venue if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
  • All service animals must be credentialed by the Jam Fest staff (see the procedures below).

Service Animal Procedures

All patrons with disabilities attending Jam Fest this year with a service animal will need to have that animal credentialed by Jam Fest staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.

What will you need to do? It’s easy. Once you arrive at Jam Fest main gate. staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security/Staff will be on the lookout this year for all animals to have a properly credentialed Jam Fest collar tag.

Remember, Service animals are allowed, all other dogs are not!

Please email us to assist with any further information or if we can help in any way! info@junelakejamfest.org

  • The walkway to the event has no stairs
  • There are no stairs inside the venue
  • ADA drop off (upload only) see map below
  • ADA parking is located adjacent to the main entrance